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How galaxy77bet Protects Your Personal Data

At galaxy77bet, your personal data belongs to you — we collect only what we need to run your account, process payments through DANA, OVO, GoPay and QRIS, and…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions encryptedAccount deletion on requestNo data sold to third parties24-hour support for privacy queries

Explore the Lobby Read FAQ

What Data We Collect and Why

galaxy77bet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with galaxy77bet, we collect your name, email address, date of birth, and the payment-method details you choose — whether that is your DANA wallet ID, OVO mobile number, GoPay-linked account or a QRIS scan code. We also log device type, IP

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address and session timestamps to detect unusual activity and keep your account safe. If you contact our support team, the conversation is stored for up to 90 days so we can track resolution. Any data processing depends on local law, and we apply Indonesia's applicable personal-data
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protection framework to every record we hold. We do not retain payment credentials beyond the session in which they are used; your DANA or OVO reference number is hashed immediately after a transaction clears.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or remove data we hold about your account, our privacy support team is available every day from 08:00 to 24:00 WIB — including for accounts registered…

Live Chat Available inside your account dashboard from 08:00 to 24:00 WIB. For privacy requests — data access, correction or removal — our team responds within two minutes during those hours.

Email Support Send a detailed privacy request to our dedicated email address. We acknowledge within four hours and aim to resolve data-access or deletion requests within 14 calendar days of receipt.

WhatsApp Our WhatsApp line handles privacy enquiries alongside account questions. Message us any time; agents pick up threads between 08:00 and 24:00 WIB and flag urgent data requests for same-day review.

DATA HANDLING STANDARDS

Six Ways We Keep Your Information Secure

Our approach to data security is built around six concrete practices that cover every stage of your account lifecycle — from the moment you deposit via GoPay to the moment you request…

End-to-End Encryption

Every data packet moving between your device and our servers uses TLS 1.3 encryption. This applies to your login credentials, DANA and OVO payment references, and any personal details you update in your account profile.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve page speed. You can review and withdraw cookie consent at any time from the Privacy Settings tab in your account — no coding required.

Account Security Alerts

If a login attempt comes from an unrecognised device or IP address, we send an immediate email alert and temporarily pause the session. You can confirm or deny the attempt directly from that email within 30 minutes.

Data Retention Schedule

Active account data is retained while your account is open. If you close your account, transaction records are kept for the period required by applicable Indonesian financial-reporting rules, then permanently deleted.

Third-Party Access Limits

We share your data only with payment processors (DANA, OVO, GoPay, QRIS networks) strictly to complete transactions. No marketing partners, data brokers or advertisers receive your personal information — this access boundary depends on local law where stricter rules apply.

Data Correction & Deletion Requests

You may request a full export of your personal data or ask us to correct inaccurate records by contacting support via live chat or email. We complete verified deletion requests within 14 days of identity confirmation.

Frequently Asked Questions About Your Privacy

The questions below reflect what account holders in Indonesia most often ask us about how their data is handled. If your question is not covered here, our support team is one live-chat message away — open from 08:00 to 24:00 WIB every day.

We collect your name, email address, date of birth, and the payment identifier you use — for example your DANA wallet ID or OVO mobile number. We also record your device type and IP address for security checks, and nothing more.

We share data only with the payment networks you choose — DANA, OVO, GoPay or QRIS — strictly to process your transaction. We do not sell, rent or transfer your personal information to advertisers or data brokers under any circumstances.

Transaction and identity records are kept for the period required under applicable Indonesian financial rules, then permanently deleted. Support chat logs are removed after 90 days. You can ask for a full retention schedule via email.

Yes. Contact us via live chat or email with your account username and a brief description of what you need. We will prepare and send a complete personal-data export within 14 calendar days of verifying your identity.

Send a deletion request through live chat (08:00–24:00 WIB) or email. After we confirm your identity, deletion is completed within 14 days. Note that certain transaction records must be kept for the period required by local law.

No. Your DANA wallet ID and GoPay reference number are hashed immediately after your transaction clears. We do not store full payment credentials in any readable format once the deposit or withdrawal is confirmed.

Log into your account and go to Profile Settings to edit basic details. For changes to identity documents or date of birth, contact support via live chat and our team will guide you through the verification step required to update the record.

How galaxy77bet Protects Your Personal Data

Reach Us About Your Privacy Rights

Six Ways We Keep Your Information Secure

End-to-End Encryption

Cookie Controls

Account Security Alerts

Data Retention Schedule

Third-Party Access Limits

Data Correction & Deletion Requests

Frequently Asked Questions About Your Privacy

01 What personal data does galaxy77bet collect when I open an account?

02 Does galaxy77bet share my data with third parties?

03 How long does galaxy77bet keep my account data after I close my account?

04 Can I request a copy of all the personal data you hold about me?

05 How do I ask galaxy77bet to delete my personal data?

06 Are my DANA or GoPay payment details stored after a transaction?

07 How can I update or correct inaccurate information on my account?

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